Nebutron is a platform of AI agents that work as one team. They sell, look after your customers, book appointments and follow up, around the clock and in your customers' own dialect. Your team sees everything in one dashboard and steps in whenever it wants.
Customer care agentOrder status sent to the customer
1 min ago
Sales agentComplete order recorded with the address
3 min ago
Runs on the platforms your customers already use
MessengerInstagramWhatsApp
Official Meta APIs for Messenger, Instagram and WhatsApp, on the Cloudflare network. Running TikTok ads? Send that traffic to WhatsApp or Messenger and Nebutron handles the rest.
The agents
One team of agents, one dashboard
Each agent has one job and does it fully. They work from the same customer record and the same dashboard, so nothing falls between them and no customer has to repeat themselves.
Sales agent
Talks customers through your products, prices and services, persuades, and closes inside the chat.
Knows your products and prices from your data only
Records the complete order with the address and total
Hands the chat to your team whenever it should
Customer care agent
Looks after customers once they have bought: where their order is, exchanges, returns and complaints, under your policy.
Bookings agent
Offers the free times, books the appointment and reminds the customer before it.
Follow-up agent
Gets back to customers who went quiet and confirms orders before they ship.
Your team's dashboard
Every conversation, order and booking from every agent in one place. Your team watches, steps in and takes over at any moment.
For any business that deals with customers, whatever it sells or offers.
Your business never stops. Your team can't be everywhere.
A message at 2 am, a customer waiting on an exchange, an appointment nobody confirmed, a buyer who went quiet. Each one is a sale, or a customer’s trust, slipping away.
Nebutron's agents cover all of it without tiring or forgetting, and each one hands the customer to a person on your team the moment it should.
How it works
How to get started with Nebutron
Tell us about your store
Your products, prices and details, your delivery areas and fees, and your policies. Add them yourself, or our team does it with you.
Connect your pages
Connect your Facebook page, Instagram account and WhatsApp number from your dashboard, through Meta’s own window, without sharing any password.
It starts answering your customers
It replies to every message at once and records the orders in the dashboard, while you follow along and step in whenever you like.
See how you get started
A real recording: create the account, name your employee, add your first product and delivery fees, then try it as a customer. No card and no technical skills needed.
The Sales agent: from message to money
One conversation, followed until the cash is in
The Sales agent does not stop at the reply. Every order it takes stays in view until it is delivered and paid.
A
Ali HusseinMessenger
The Sales agent is replying
Hi, how much is the black smart watch?
Hello! The black smart watch is 85,000 IQD and delivery to Baghdad is 5,000. Shall I place the order for you?
Yes, please
New orderAli Hussein · BaghdadSmart watch · Black
90,000IQD
Order taken
Name, address and the total with delivery
Confirmed
Your team reviews and confirms in one click
With the courier
Handed to the delivery company and tracked
Delivered
The driver updates the status from their phone
Cash collected
The cash is recorded and the order's profit worked out
An illustration of a single order.
Made for your business
Built around your business, not a script
No two businesses work the same way. Your agents are set up for yours: your products and services, your prices, your rules, and your way of talking to customers.
We set all of this up with you during onboarding, so your agents work in your voice from the very first conversation.
Your tone
Formal or friendly, short or detailed, your greeting and your sign-off. They sound like your best employee, not a generic bot.
Your rules
What they offer, what they never promise, and when they say “let me check with the owner”. Discounts, exchanges and deposits follow your policy, not a template.
Your industry’s questions
Appointments for a clinic, viewings for real estate, sizes and exchanges for a store. They know what your customers ask.
Experience that builds with every conversation
They start fully ready, and as conversations continue they grow more in tune with your style and the way you treat your customers.
For your team
One dashboard for your whole team
Every conversation and every order in one place. The Sales agent sells; your team follows, steps in when needed, and ships.
01
Orders ready to ship
Each order arrives with the customer’s name, phone, area, nearest landmark and the total with delivery. Change status in one click: confirmed, with courier, delivered.
02
Human takeover when it matters
An upset customer or an out-of-scope question? The chat hands over to your team with the full history, and goes back to the AI whenever you decide.
03
Your catalogue is the source of truth
Your products, prices, details and policies, in one place. It only tells your customers what is recorded in your dashboard.
From the first message to a confirmed order
A real recording from the platform: a customer asks on Messenger, the AI employee replies and takes the order, and it appears in the dashboard.
Control panel
Everything in your hands
A control panel of your own, where you set how your agents work for your store and change any setting at any time.
On and off
Pause the AI employee or switch it back on in one click.
Selling style
Just answer, a helpful seller, or a confident closer.
Your products and prices
Show or hide any product, and change a price or stock level: it applies at once.
Follow-up messages
Send one follow-up to a customer who went quiet, or switch it off.
Your team steps in
Take over any conversation yourself, and hand it back whenever you like.
Your team and their access
Add your staff and decide what each of them can see.
Your shop page
Switch your online shop page on or off.
Delivery
Your areas and fees, and the delivery companies you work with.
Enterprise
For companies and brands
Roles for your team, full control of delivery and cash, and reports that show what really sells, with onboarding led by our team.
Delivery and cash under control
Each driver gets a link to update the order at the customer’s door, and your dashboard shows what each courier owes you.
Direct link with delivery companies
We connect the delivery company’s system to your dashboard, so order statuses update automatically, with no manual entry.
The real profit on every order
After product cost, delivery fees and refused orders, for every order and every product.
Your ads’ performance in numbers
Conversations, orders and sales for every Facebook and Instagram ad.
Team roles
Admins and agents with different permissions, conversations shared across the team, and a full record of every change to an order.
Periodic reports
Conversations and how many turn into orders, the most ordered products and regions, and peak hours.
Every customer’s history
Returning customers, refused deliveries, and “watch list” notes before any order ships.
Security commitment
Your customers’ data is encrypted, used only for your orders, and deleted on request.
No. A Facebook Page and a phone number are enough for Messenger and Instagram. We handle the Meta side.
Do I give you my page password?
Never. You connect your page from your dashboard through Meta’s own window. We never see your password, and you can disconnect at any time.
What if a customer asks something it does not know?
It does not guess. It says the item is not available or hands the chat to you. Every price and delivery time comes from your data only.
Does it sound like a robot?
It replies in natural dialect in short consecutive messages, under a name you choose. If a customer asks directly, it says it is the shop's assistant and carries on.
How do orders reach me?
They appear in your dashboard instantly with a sound alert, each new order can be sent to Telegram, and you can export orders to Excel at any time.
How long does setup take?
Our team sets it up with you step by step, and it starts working as soon as your products are added and your page is connected.
Can I pause it or step in at any time?
Yes. Pause it in one click, take over any conversation yourself, and hand it back whenever you like.
Does it suit my industry?
It works for any shop that sells through chat, from clothing and electronics to beauty, home and more, set up for your own products and policies.
Request a demo
Tell us about your business and our team will contact you within one business day.